Flying with Malaysia Airlines after MH370 and MH17

Some people thought I was crazy… I had chosen to fly with Malaysia Airlines (MA), just a year after two of the most publicised modern day air disasters. The disasters of MH17 (shot down over the Ukraine-Russia border) and MH370 (disappeared over the southern Indian Ocean) are two of the most significant events of 2014 and have involved numerous countries to cooperate and unite across the world.  MA is the national carrier of Malaysia and is one of Asia’s largest. On a daily basis they serve 40,000 guests on 330 flights to more than 50 destinations.  This isn’t an airline that mucks around with its safety.

When I booked my flights to Scotland, I didn’t even make the connection of my mega cheap flights and the two air disasters. It wasn’t until someone made a comment to me a couple of weeks later (when they were looking at my flight itinerary). If I told you I wasn’t nervous than I would be lying. I mean, what was the chance of a third air disaster happening?

I had a lot of flights ahead of me (Canberra – Melbourne – Kuala Lumpur – London – Edinburgh – Stornoway) and my very first flight was delayed.  This meant that I was running late for my MA flight (Melbourne – KL – London). After sprinting through the airport with them calling my name over the loud speakers (the shame…), I arrived at the front counter. I was apologising profusely and thought that this may be the start of my bad luck. How wrong I was….

As I was watching everyone start to board, I realised how empty the flight from Melbourne to KL was. The flight was barely half full. I was excited though – I got an entire row (4 chairs) to myself! Booyah! Call me a princess but I was a bit disappointed that my (entirely empty) row was right next to the kitchen. I thought that the light from the kitchen would constantly disturb my slumber but next second, a stewardess walked out and gave me ear plugs and an eye mask. Bliss.

I was feeling pretty content with myself as I created a mini pillow fort so I can chow down on some snacks and watch some movies.  By the way, the airplane food was delicious, that’s right, I said the airplane food was delicious and I stand by that. Or I could have only have had bad food on previous flights. Regardless, I was surprised and enjoyed it.

On my return flights home (London – KL – Melbourne) I had pretty much the exact same vacant flight except I only had two seats to myself (I know, I have no idea how I survived that….).A lot less comfortable but still better than one squishy seat between two random people.

Unfortunately, according to the Business Insider, since the loss of both aircrafts, bookings have dropped by 33% (weekly basis) and they have posted a $97.2million loss in the April – June quarter. MA was already declining and was struggling to stay competitive but since MH370 and MH17 they are in dire financial straits. I guess the point of this blog was to remind people that I enjoyed flying with MA. I know mine is only a personal account but do you not prefer to hear from word of mouth? Morale of the story, just don’t rule out flying with MA.

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22 Comments

  • Angie (FeetDoTravel)

    May 27, 2016

    We flew with Malaysia Airlines AFTER MH370 and MH17, in fact, we had already booked our tickets when both of these events happened! As we were staying in different places in Borneo, we actually had about 5 flights with them – the first from H’Row – KL was fully booked – every single seat was taken! We chose to use MA again when we returned to Borneo a 2nd time in December (again, for another 5 flights)- so that should tell people how safe, relatively reliable (our luggage didn’t make a couple of the flights but they returned it quickly and promptly) but more importantly, how good their customer service is whether it be in-flight service or food.

    So this is a great post – to remind people that MA are a good airline, they have just been very unfortunate with high-profile accidents!

    • Through an Aussie's Eyes

      June 7, 2016

      Thank you for the comment! I do love to hear that other people have had such a good experience with MA. Luggage can be lost on any flight so it is good to hear that they returned it quickly and promptly!!

  • Lisa

    August 3, 2016

    My husband flew with them earlier this year for work – 3 flights. He was really happy with their service.

    • Through an Aussie's Eyes

      August 8, 2016

      Thanks for the comment. I am glad your husband enjoyed flying with them!

  • Sammi

    August 16, 2016

    Thanks for sharing this with me, my dear! The figures alone have put my mind at ease.

    • Through an Aussie's Eyes

      August 21, 2016

      Good! I am glad they did. I will gladly fly with Malaysia Airlines again!

  • Lara Dunning

    December 26, 2016

    First, I’m so glad your flight worked out and everyone one arrived safe. And second, how great to have an entire row to yourself! In my early days of regular flying, which was around 20 years ago, I used to get entire rows to myself quite a bit. Now, those days are gone.

    • Through an Aussie's Eyes

      December 28, 2016

      I really enjoyed having an entire row to myself. I wish all flights were like this.

  • Gokul Raj

    December 26, 2016

    I am flying in MA as well in Feb. This post really helped. Thanks for sharing.

    • Through an Aussie's Eyes

      December 28, 2016

      No worries, I am glad you found it helpful. I hope you have a good flight!

  • theboutiqueadventurer

    December 26, 2016

    i am so glad i read this – i am flying with them tomorrow and you have made me less nervous!

    • Through an Aussie's Eyes

      December 28, 2016

      I am so glad this has helped! I hope your flight went well!!

  • 100cobbledroads

    December 26, 2016

    That sounds like a lucky trip…4 seats to yourself, huh! Somehow I’ve started having a weird feeling about Malaysian Airlines every since those two planes disappeared. Ah, superstitions…

    • Through an Aussie's Eyes

      December 28, 2016

      It really was an amazing trip! I can understand the weird feeling, I felt the same before I left. I would definitely be open to giving them a chance 🙂

  • I would feel the same as you. Glad your flight was seamless and girl, that dinner they served looks amazing! We don’t get food like that in the US. LOL

    • Through an Aussie's Eyes

      December 28, 2016

      I was really happy with the flight!! Oh it was amazing.It was the best place I have ever had haha

  • Vicki Garside

    December 27, 2016

    That’s great you had an awesome experience with MA and sharing the positives and safety figures should convince a few more people to give them a go!

    • Through an Aussie's Eyes

      December 28, 2016

      I am hoping that it will give them a good positive image. Thanks or the comment!

  • Arvin

    December 27, 2016

    I flew out of Kuala Lumpur 3 weeks back and I was having tough time finding seats on Malaysia Airlines and had to take Air Asia X, another Airlines out of Malaysia, things might have changed since March, though right after the 2 air disasters Malaysia Airlines was having a tough time filling seats and were giving huge discounts. Having an entire row to yourself on a plane is awesome!!

    • Through an Aussie's Eyes

      December 28, 2016

      It was pretty awesome! Well I am glad to hear that they are filling up as they really are a brilliant airline!

  • Nerdventurists

    December 29, 2016

    With two awful tragedies, I thought fornsure that MA was going to go under. I’m pleased they haven’t though and their service is still really too notch. I never had complaints with them before, glad to see you had a good experience

    • Through an Aussie's Eyes

      January 9, 2017

      I thought the same. I didn’t think they really stood a chance but I am glad that they came back from it!

Comments are closed.